FAQ

Teams FAQ

For Thailand businesses 7 min read Updated May 2026

Short answers for admins and team owners rolling out Microsoft Teams.

Common Teams questions on recordings, limits, and governance
Common Teams questions on recordings, limits, and governance

Meetings and recordings

Where do recordings go?

Typically to the organizer's OneDrive or the meeting's SharePoint location, depending on policy. They are not stored only inside the Teams client.

Can I prevent download of recordings?

Sharing and download policies are set at tenant/SharePoint level. Work with your admin.

Do breakout rooms work on mobile?

Support varies by client version; desktop Teams is most reliable for facilitators.

Hybrid meeting view with participants and controls
Hybrid meeting view with participants and controls

Teams structure

How many teams should we have?

Enough to mirror real workgroups—not one team per weekly call. Archive finished projects.

Can I convert a channel from standard to private?

You generally create a new private channel; plan structure early.

Who should be team owner?

At least two owners per active team so departures do not orphan settings.

Guests and external users

Do guests need a Microsoft 365 license from us?

Guest collaboration follows Microsoft's B2B guest rules; your partner can clarify for your tenant type.

Can guests see our full employee list?

No—guest visibility is limited compared to members.

Limits and performance

Is there a chat history limit?

Retention depends on policies; default experiences keep searchable history unless compliance tools say otherwise.

Why is my meeting capped at 60 minutes?

Some trial or legacy meeting policies imposed limits; business plans generally allow longer meetings—verify your SKU.

Bots and apps

Are third-party Teams apps safe?

Treat them like any cloud integration: review permissions, allow-list vendors, and block high-risk scopes.

Need tenant policies?

FAQ answers depend on how your partner configured the tenant. For policy templates and rollout, see contact.